Category: Blog
Businesses that outsource their cleaning and maintenance functions to professional service providers often find it challenging to assess their performance objectively. In order to resolve these challenges, exploring essential Key Performance Indicators (KPIs) is an effective approach that help both the customers and service providers to evaluate and improve the quality and effectiveness of the […]
Read moreAccording to OSHA (Occupational Safety & Health Administration US Dept. of Labor), the primary objective for workplace safety and health programs is to prevent injuries, illnesses, and deaths, as well as the suffering and financial hardship these events can cause for workers, their families, and employers. These programs include a wide range of recommended practices […]
The Harvard Business Review states that supplier diversity widens the pool of potential suppliers and promotes competition in the supply base, which improves quality, drives down costs, and makes supply chains more resilient. With a deepening sense to be more inclusive and create an impact, a growing number of businesses is considering supplier diversity as […]
The Impact of Professional Janitorial Services on Your Bottom-Line
Outsourcing is an increasingly common and popular business practice with a host of benefits, especially for non-core support functions that can be easily assigned to external service providers. Among several other such services is the janitorial function that plays a non-core but essential part in supporting uninterrupted operations and efficiency. However, the various benefits of […]
Read moreJanitorial Services with a Customer-Centric Philosophy
It is important for all businesses to keep their workplaces clean and maintained on a regular basis to keep their employees content, healthy, and productive as well as to make a good first impression on business partners, stakeholders, and prospective clients. It goes without saying that a neat and organized environment fosters a clear and […]
Read moreEmployee Incentive Programs by Facility Maintenance Service Providers
Contributed by Mark Gilbreth The day-to-day job requirements for the employees of a professional facility maintenance service provider can be demanding, physically challenging, and often monotonous. Consequently, it is essential for service providers to design an effective employee incentive program for a positive impact on employee satisfaction and engagement. Incentives help these companies retain staff […]
Read moreContributed by Sheryl Perstein Banks are known and trusted by their clients as businesses that run with high efficiency in a competitive sector. While their perceptions and expectations are driven by the quality of services offered, customers also walk into a bank with a preconceived impression of entering a welcoming place with a meticulously cleaned, […]
Read moreContributed by Chris Payne The stability, efficiency, profitability, and success of any business are influenced by a number of factors, including employees, operations, finances, marketing, target market, and competitors, to name a few. However, the importance of the relationships that a business has with external suppliers and partners must also be recognized for their impact […]
Contributed by Cindy Fetters A structured quality management and assurance program is a cornerstone for outsourced facility maintenance services. Essentially, it is important to prioritize quality assurance as a continuous process that ensures that customer expectations, quality standards, and process improvements are achieved adequately and consistently. Among a comprehensive list of other crucial components, effective […]
ANONYMOUS COMMENT FORM