Kudos® FAQ’s For DMS and ESS Users

What is Kudos®?

Kudos® is a platform designed to enhance employee engagement and recognition across our organization. This initiative is part of our ongoing commitment to foster a supportive and motivating workplace culture where everyone feels valued and appreciated.

How can I join Kudos®?

Anyone with a dev-diversifiedm.pantheonsite.io or environmentalss.com email address will automatically receive an activation link in their work email on June 3rd, welcoming them to the Kudos® platform. There’s no need to take any additional steps to join.

Who can I recognize on Kudos®?

On Kudos®, you can recognize any colleague within our organization who has made a positive impact or demonstrated outstanding performance. This includes peers, subordinates, and supervisors across all departments. The platform encourages recognizing efforts and achievements, fostering a supportive and appreciative work environment.

Why are we implementing Kudos® at Diversified Maintenance and Environmental Service Systems?

Our goal behind implementing the Kudos® employee engagement platform is to foster a positive and productive workplace for all Diversified Maintenance and ESS employees.

Kudos® is a platform where we can:

  • Recognize each other’s achievements and celebrate important milestones
  • Reward excellence and encourage a culture of appreciation
  • Communicate and collaborate effectively

How do we put customer kudos on the platform?
Please work with your People Ops Business Partner or Marketing Team to add that on the platform.

What kind of rewards can I redeem my points for?

Users can redeem points for real gift cards to national retailers, restaurants, and more.

Why can’t I just tell or email someone Thank You, or that they did a Good Job? Why do I need to use Kudos®?

You certainly can continue to tell people in person, or send them an email when you appreciate them, but Kudos® is a tool that connects these moments to our company values. The more we all live our values, and become aware of those moments, the stronger our culture and collective success will become. Not to mention, everyone will have a repository of messages for how they have been appreciated at work.

Also, at Diversified and ESS, we have enabled the points and reward functionality in Kudos® that will allow each person over time to earn points that they can redeem for gift cards. For more information on how to redeem your points for a reward, check out this Kudos® article.

What is a meaningful recognition message?

A meaningful message is a message that tells someone why you are appreciating them. The Kudos® platform is already starting out your message by choosing an option from the Give Bar, now it’s up to you to add how that person had an impact on you that inspired you to send them a Kudos® recognition message!

Why should I download the Kudos® App on my Smartphone?

The Kudos® App can make your experience with Kudos® more accessible; especially if you don’t primarily work at a computer. Perhaps you want some positive messages during your break or want to reflect on your day by sending recognition to those people who are responsible for your stand-out moments.

The app functions as many social apps do these days; login, scroll the wall, send a message and “K+” or “comment” on the Kudos® messages of your colleagues. You can manage your notifications from your phone settings.

Where do I download the Kudos® App?

You can download the Kudos® App in your phone’s App Store (iOS/Apple iPhone) or Google Play (Android).

I don’t have a work computer or cell phone and I don’t like to download apps on my personal phone. Now what?

You can still activate and use your Kudos® account from a home computer, tablet or phone using your built-in web-browser. Once you receive your invitation to activate your account, save that link to your bookmarks and login from your browser whenever you want to check out what is happening with your colleagues, read your Kudos®’ messages and send Kudos® messages.

For more information on how to use the Kudos® Platform or Mobile App please visit the Kudos® Knowledge Base that all users have access to. The Knowledge Base is also available from your Kudos® account by going to the Help option in the bottom left of your screen from your web browser.

Is Kudos® available in other languages?

Yes, Kudos® is available in Spanish. To change you settings, follow the instructions here:

  1. Go to ‘My Settings’
  2. Under ‘Change Your Language’, click on ‘English’ and select ‘Spanish’.
  3. Click ‘save’.

Who gets access to Kudos in Phase 1 and Phase 2?

  • Phase 1: Access is granted to anyone with a dev-diversifiedm.pantheonsite.io or environmentalss.com email address.
  • Phase 2: Access is expanded to include all frontline employees.

Why can I not give points to my cleaners?

We are currently in Phase 1 of our launch. In Phase 2, we will provide access to frontline employees.