Business Transition at Diversified Maintenance
Navigating the transition to a new service provider can be challenging, but at Diversified Maintenance, we make it effortless. Our approach ensures a seamless and efficient start-up, supported by a dedicated Implementation Manager to meet and exceed customer expectations.
Seamless Transition for Optimal Results
Phases & Milestones
- Milestone 1: Start-Up Orientation – Review account information, cleaning needs, organizational layout, and logistics with the team to determine a plan of action.
- Milestone 2: Interviewing & Hiring – Ops Managers interview applicants and hire employees after thorough background checks and screenings.
- Milestone 3: Training & Inventory Control—Train employees and arrange for timely delivery of equipment and supplies to the site.
- Milestone 4: Transition Review – Finalize orientation training, issue ID badges, review guidelines, etc.
Transformation Phase
- Continuous Support and Communication – Ongoing support from our start-up team to correct deficiencies, address critical aspects, and ensure high standards of service delivery. Regular interaction with existing staff and new recruits to maintain service excellence.
- On-Site Training and Safety Protocols – Supervisors and Health, Safety, and Environmental Directors provide initial training on equipment use, care, and safety, including hazard assessments.
FAQs
During the Start-Up Orientation, our senior management meets with your team to review account information, cleaning needs, organizational layout, and logistics. This initial meeting sets the foundation for a detailed plan of action tailored to your specific requirements.
We maintain consistent communication through regular updates and meetings with our management team, ensuring that expectations are met and any issues are promptly addressed. Clear communication channels are established from the beginning to ensure transparency and efficiency.
The transition phase begins one month prior to the start-of-service date and continues through the first three months of actual contract performance, ensuring a smooth and effective start-up and transformation.
The Implementation Manager oversees the entire start-up process, ensuring smooth communication, effective training, and successful service implementation. They act as the main point of contact for addressing any concerns and coordinating all aspects of the transition.
They also deliver progress reports and conduct performance reviews to ensure we are always improving
Ready to experience unparalleled service and support?