
Innovation with a Purpose
We understand that cost savings, quality, and a great end-user experience are essential. That’s why our products, equipment, and services are designed to align perfectly with these strategic goals, always keeping our employees, clients, and the environment at the heart of everything we do. We customize our innovative solutions to fit your specific needs before implementing them across any client real estate portfolio.
Five Strategic Goals for Innovation at Diversified
At Diversified Maintenance, our innovation strategy is guided by five key goals. These goals are designed to ensure that our operations remain efficient, forward-thinking, and responsive to the ever-changing needs of our clients and the industry.

Driving Forward: The Future of Janitorial Management
We at Diversified Maintenance are dedicated to an intelligent cleaning future. Our Innovation Suite offers a diverse range of programs, software, equipment, and concepts designed to help our clients exceed their facility management goals. We are proud to be your innovative janitorial management partner.
FAQs
While robotic cleaning equipment options have been around for quite some time; the technology has been improving rapidly in the past few years. Outside of the general “cool factor” there are valuable facility outcomes that must be considered in your real estate portfolio. Autonomous robotic cleaning equipment offers several benefits – Addresses the service industry labor shortage, provides confirmation of cleaning services, improves overall building cleaning quality, cost savings or cost avoidance potential, and enhances workplace customer satisfaction.
When evaluating consumables management in your facilities program, we recommend a holistic approach that covers every aspect of your building use cases. This allows a wider opportunity for change that will maximize your cost savings as well as sustainability impacts. Our standardized dispenser program uses touch-free dispensers and available IoT sensor-based tracking to ensure effective service delivery and increase overall uptime in a sustainable way. This program includes a detailed SKU evaluation to ensure economies of scale while maintaining the goal of elevating your restroom user experience and hygiene standards.
We implement several sustainability measures across various facets of our program execution and consider it a common thread in our innovation concept evaluation process. We evaluate all of our products whether they are tools, equipment, supplies or software to ensure they are responsible. Examples of this are: including engineering controls in dispensers to reduce supply spend, urinal screens that last 2x as long, and the adoption of cleaning equipment that minimizes water and chemical consumption. Our focus on sustainability helps us deliver environmentally responsible facility management services.
All Innovation Program solutions are custom designed and developed to the specific client, industry vertical, and building/campus use case. Our programmatic approach follows a regimented path to ensure deliverables and outcomes are met or exceeded – Ideation > Planning > Execution > Monitoring > Completion.
The innovation program at Diversified Maintenance is led by Tom Bradshaw, our Sr. Vice President of Innovation & Transformation. Tom Bradshaw has over 14 years of experience in Integrated Facilities Management directing multi-million square foot building portfolios at an international level. With a unique combination of subject matter expertise spanning from soft services to hard services, including sustainability, Tom has sourced millions of dollars in cost and energy savings opportunities for various Fortune 100 and Fortune 1000 clients across a variety of industries.
They also deliver progress reports and conduct performance reviews to ensure we are always improving
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